External Devices

Go to Control Panel > External Devices > External Devices to view a list of external storage devices connected to your DiskStation.

External Disks

By connecting an external disk to the system, you will be able to share its disk capacity through a system-created shared folder named usbshare[number] (for USB disks, if applicable) or satashare[number] (for eSATA disks, if applicable). The shared folder will be removed automatically when the external disk is ejected from the system.

DiskStation recognizes the following formats: Btrfs, ext3, ext4, FAT, FAT32, exFAT, HFS, HFS Plus, and NTFS. Any unrecognized external disk will have to be formatted first before being used on the system.

Note:

  1. Some models support HFS/HFS Plus with read-only.
  2. Journal is not supported on HFS/HFS Plus.
  3. You will need to install exFAT Access from Package Center to enable DiskStation to support exFAT. For the Synology product models supporting exFAT format, please visit Synology website.
  4. Make sure you have ejected the external disk before unplugging it.
  5. Btrfs is available on specific models only. To see if your model supports Btrfs, please refer to this article.

To format the disk:

Click Format and follow the wizard. You can format your external disks to ext4 and FAT32 with DiskStation.

Note:

  1. Make sure you have backed up data before formatting the external disk. All data will be deleted during the procedure and cannot be restored.
  2. To format the external disk to ext3 or ext4 format, the disk size must be larger than 1 GB.
  3. When the disk is formatted as ext3 or ext4 format, it is only recognized by DiskStation. If you would like to read data directly from your external disk with a PC and Mac, choose FAT32 format.

To perform S.M.A.R.T. Test:

Disk S.M.A.R.T. Test examines and reports the status of your hard disks, providing early warning of imminent disk failure. We recommend changing your disk if any errors are detected.
To perform S.M.A.R.T. Test, simply click the S.M.A.R.T. Test button and follow the wizard.
To check the test results, simply click S.M.A.R.T. Info.

Note:

Limitations

Disk formatting is not available in the following situations:

Troubleshooting

  1. Failed to format the external disk. Why?
    • Check if the external disk is properly inserted.
    • Check if the external disk is write-protected. If yes, remove it before formatting.
  2. The file system of the external disk is shown as Not Supported, or the system does not create the usbshare[number] or satashare[number] shared folder for the external disk. What should I do?
    • The current system recognizes Btrfs, ext3, ext4, FAT, FAT32, HFS, HFS Plus, and NTFS formats. Any external disk not formatted to the types above will not be recognized and the status will be shown as Not Supported.
  3. I cannot access the usbshare[number] or satashare[number] shared folder. What should I do?
    • This might result from a problem in the file system on your external disk. To fix it, please connect the external disk to a PC and perform a file system check.
  4. Can my external disk with ext3 or ext4 format be connected to my PC and Mac and accessed directly?
    • No, ext3 or ext4 is only recognized by the DiskStation. If you would like to read data directly from your external disk with a PC and Mac, choose FAT32 format.
  5. Why do I see a folder named "lost+found" in my external disk?
    • This is a system default folder that is created automatically when using ext3/ext4 file system. It is normal to see the folder on your external disk. Although administrators have the right to access and manage the content within, it is strongly recommended that you leave the folder untouched.

Note:

To set default permissions for all external devices:

You can set default permissions by clicking Default Permissions and specifying which users or groups can access, view, or modify external devices and their contents. When an external device is inserted to your DiskStation, the permissions you specified will be assigned to that external device automatically.

In the permissions window, do the following to set default permissions:

  1. Select one of the following from the drop-down menu:
  2. Check or uncheck the appropriate boxes for each user or group to customize their access permissions for external devices: