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3 June 1999
Source: http://www.usia.gov/cgi-bin/washfile/display.pl?p=/products/washfile/latest&f=99060203.clt&t=/products/washfile/newsitem.shtml

USIS Washington File
_________________________________

02 June 1999

### U.S. DIPLOMACY NEEDS MORE OPENNESS IN INFORMATION AGE

    (Panels cite growing importance of public diplomacy)(750)
    By Phillip Kurata
    USIA Staff Writer

    Washington -- U.S. diplomacy faces the prospect of becoming irrelevant
    in the 21st century if U.S. diplomats do not become adept at
    influencing public opinion, two advisory panels have concluded.

    In a report called "Reinventing Diplomacy in the Information Age," the
    Center for Strategic and International Studies (CSIS) said that the
    "public dimension is becoming the central element of the new diplomacy
    and a critical influence on foreign policy."

    The dominant issues of the coming decade will include democracy and
    human rights, weapons of mass destruction, terrorism, drugs,
    international crime, pollution, population, refugees, migration,
    disease and famine, CSIS said.

    "Diplomacy in the 21st century must overturn its culture of secrecy
    and its penchant for exclusivity" to deal effectively with these
    issues, the influential Washington think-tank said.

    A second report on reforming U.S. diplomacy echoed the CSIS call for
    greater emphasis on public diplomacy and recommended organizational
    changes to make embassies more responsive to the Information Age.

    "The means and methods used by U.S. diplomats to advocate our
    interests abroad are barely out of the quill-and-scroll stage," said a
    report called "Equipped for the Future" issued by the Henry L. Stimson
    Center.

    Fourteen retired statesmen, including three former secretaries of
    state, former Senator Sam Nunn and retired General Colin Powell
    drafted the report.

    "Tens of millions of Americans now interact overseas on a daily basis
    for both business and pleasure. Certainly business leaders are
    equipping themselves for the future; so are military leaders; but
    diplomats -- our first line of defense -- are handcuffed by outdated
    structures and outmoded tools," the Stimson Center report said.

    The Academy for Educational Development, the Fulbright International
    Center and the University of Maryland organized a seminar,
    "Reinventing Diplomacy," to discuss the findings of the reports on
    June 1.

    Ambassador William Itoh, the Executive Secretary of the State
    Department's Overseas Presence Advisory Panel, said the department
    concurs on the need for diplomatic reforms and is acting to implement
    many of the recommendations in the reports.

    He welcomed the integration of the U.S. Information Agency (USIA) into
    the State Department, a move he said that would help the State
    Department improve its handling of public diplomacy.

    "With the full integration of USIA into the State Department, we hope
    that we can buy into a little bit more of the public diplomacy culture
    so that it can be more and more part of the way we operate overseas
    quite naturally instead of relying on another agency to it for us,"
    Itoh said.

    The two reports were drafted after the bombings of the U.S. embassies
    in Kenya and Tanzania in 1998 that killed hundreds of people. Itoh
    said the need for increased security vigilance must not prevent U.S.
    diplomats from active engagement in the countries where they are
    assigned.

    "I, for one, certainly don't want to be hunkered down behind huge
    barricades because in that sense you might as well be doing things by
    remote control. We've got to be on the streets communicating with the
    people wherever we are," Itoh said.

    USIA's Associate Director for Cultural and Educational Affairs,
    William Bader, spoke at the seminar of USIA's success of reconciling
    the demands of advocating U.S. foreign policy while promoting
    educational and cultural exchanges between the United States and the
    rest of the world.

    Ellen Frost, a former senior official in the Office of the U.S. Trade
    Representative, said U.S. officials, both abroad and in the United
    States, are ineffective in explaining the value of U.S. global
    policies because they are muzzled by fear of making mistakes and being
    punished for them.

    As long as U.S. officials are afraid to engage in public discourse,
    she said the U.S. government will not fare well in public diplomacy.

    Lauri Fitz-Pegado, a vice president for Global Gateway Management and
    a former Director General of the U.S. Foreign Commercial Service,
    spoke of ways that embassy personnel could help U.S. businesses
    abroad. For example, she said embassy press officers could make their
    daily summaries of the local media available to the U.S. business
    people.

    Barry Zorthian, a retired vice president of Time Inc. and a former
    senior Foreign Service officer, said he found it scandalous that the
    Foreign Service Institute has no courses on public diplomacy.

    He also called for reforming the selection process of U.S. ambassadors
    to reduce the embarrassments caused by unskilled political appointees.